Read frequently asked questions and answers about London 2012 Ticketshare
What is the London 2012 Ticketshare initiative?
It’s an exciting initiative that will distribute Olympic and Paralympic Games tickets to many thousands of people who would not normally have access to the Games. Tickets are funded through a levy on the Prestige Ticketing London 2012 hospitality packages through the Prestige Ticketing programme. People and groups that will be eligible for tickets are: children and young people from London and across the UK whose schools/colleges’ applied to join the Get Set network before 16 December 2011, servicemen and women and their families through Tickets for Troops, the British Olympic Association, the British Paralympic Association and Sport England. The Ticketshare scheme is dependent on the success of the Prestige ticket sales.
How many London 2012 Ticketshare tickets are there?
There will be up to 100 000 London 2012 Ticketshare tickets distributed to children and young people in schools and colleges across the UK through the London 2012 education programme, Get Set. 50 000 of these tickets will go to schools and colleges in London, and 50 000 will go to schools and colleges across the rest of the UK.
In partnership with the London 2012 Organising Committee, the Mayor of London will provide up to 75 000 additional tickets for young Londoners, and these will be distributed through the Get Set network too.
A further 25 000 London 2012 Ticketshare tickets will be distributed by the British Olympic Association, British Paralympic Association, Sport England and Tickets for Troops.
Who is eligible for London 2012 Ticketshare tickets?
Any school/college with students aged 10-18 years that submitted an application to the Get Set network before 16 December 2011 can qualify to receive an allocation of London 2012 Ticketshare tickets including: primary schools, secondary schools, middle schools, special schools, FE colleges, pupil referral units, hospital schools, independent schools and 6th form colleges.
How does a school qualify to receive an allocation of London 2012 Ticketshare tickets?
To secure an allocation of tickets, a school/college must have demonstrateed its commitment to the Olympic and Paralympic Values and the London 2012 Games by joining the Get Set network before 16 December 2011.
What sports will the tickets be for?
Across the whole London Ticketshare programme there will be tickets for sessions in all 26 Olympic sports and 20 Paralympic sports.
Can we choose the sports that we attend?
All London 2012 Ticketshare tickets will be allocated to schools/colleges using an automated and random selection process. This ensures that the ticketing process is fair and equitable.
When will we find out what tickets we are going to receive?
We’ll confirm the number of tickets that your school/college will receive in January 2012. You’ll find out further information about your ticket allocation, including the sport, venue, date and session time, in March 2012.
In March 2012 we will also provide you with additional information to help you plan your trip to the Games, including guidance on what to bring with you on day, how to plan your travel and where to find more information on the sport you will be watching.
Can we swap, return or sell the tickets that we receive?
Selling London 2012 Ticketshare tickets will be strictly prohibited. Further information on whether you can swap or return your tickets will be available in January 2012.
My school/college is based in London, how many tickets will we receive? Will all schools and colleges get the same number of tickets?
Schools and colleges in London will receive tickets for 1 in 8 of their students aged 10-18 years, plus an allocation of tickets for accompanying adults.
My school/college is based outside London, how many tickets will we receive? Will all schools and colleges get the same number of tickets?
At this stage we are unable to say exactly how many tickets will go to each school or college outside of London, but as an indicative example, a secondary school might expect to get six tickets, including one ticket for an accompanying adult.
Who will cover the cost of travel to the Games?
Schools and colleges will not be charged for their tickets, but will need to cover the cost of travel to and from the venues. Tickets to venues in London include a Games Travelcard. The Games Travelcard will entitle you to travel within zones 1-9 on the London public transports network throughout the day of your event.
Will all the tickets we receive be for the same sport, venue and session time? Will everyone from our school be seated together?
If your school is located outside London all your tickets will be for the same sport, venue and session. You will all be seated together.
If your school is located within London, you may get tickets for a range of different sports, venues and sessions. Students and their accompanying adults will be seated together.
Are there special arrangements if we want to give our tickets to disabled students?
Special arrangements will be offered to schools bringing students with accessibility requirements. Further information will be available from March 2012.
Who can I contact if I have an enquiry regarding London 2012 Ticketshare and/or the Get Set network?
The Get Set team are available to answer any questions you have. Email education@london2012.com or call 01634 729877, 9am – 5pm, Monday-Friday
Can we purchase additional tickets for the London 2012 Games, for other students?
Yes, of course! Visit the London 2012 website for more information (www.london2012.com/tickets)
We are unable to guarantee that students using paid-for tickets will be seated with students using London 2012 Ticketshare tickets.
I’ve already applied for tickets to the London 2012 Olympic Games for my students, will participation in the London 2012 Ticketshare initiative affect my application?
No. Your Olympic Games ticket application will not be affected by your school/college participation in the London 2012 Ticketshare initiative.
Our school/college is located a long way from the venues, will overnight accommodation be provided?
Schools/colleges will be responsible for getting students and accompanying adults to and from the venues; no overnight accommodation will be provided.
Are all students in our school/college able to use one of the tickets?
Students receiving tickets must be aged 10 – 18 years (on 31 August 2012).
Which students within our school will get to use the tickets?
Each school/college will decide how to distribute their tickets to students. The London 2012 Organising Committee has issued some guidelines to help you with this.
All students who receive tickets must be aged 10 – 18 years (on 31 August 2012).
Students may receive a London 2012 Ticketshare ticket from one of our stakeholder/partner organisations. Should this be the case, they will not be entitled to a second ticket from their school/college.
